Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Office Sanctuary. The terms “we”, “us” and “our” refer to Office Sanctuary. Office Sanctuary operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Office Sanctuary is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.
To use the Services, including browsing or purchasing, you may be required to provide information such as your email address, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts may not be transferred, sold, or assigned.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately. However, colors, finishes, or appearances may vary depending on your device or screen settings.
We do not guarantee that product appearance or quality will meet your expectations or exactly match what is displayed. Product descriptions, availability, and pricing are subject to change without notice.
We reserve the right to discontinue products or limit quantities at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Office Sanctuary reserves the right to accept or decline any order at our discretion. Orders are not accepted until payment is received and processed.
Once an order is accepted, cancellation may not be possible. If we modify or cancel an order, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy.
All return or exchange requests must be initiated by contacting us at support@officesanctuary.com in accordance with our Refund Policy.
Purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices and promotions are subject to change without notice. The price charged will be the price in effect at the time of purchase.
Prices do not include taxes, shipping, or customs fees unless stated otherwise. You agree to provide current and accurate billing and payment information and authorize us to charge your payment method for all applicable charges.
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once an order is transferred to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, and design, is owned by Office Sanctuary or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We are not responsible for third-party tools and assume no liability for their use.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for third-party content, products, or services. Use of third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Office Sanctuary is powered by Shopify. Purchases made through our store are transactions between you and Office Sanctuary, not Shopify. Shopify is not responsible for any claims related to your purchase.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy. By using the Services, you consent to the collection and use of information as described in our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback submitted to us may be used by Office Sanctuary for any purpose without compensation. You represent that you own or have rights to any feedback you submit.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes or in a way that violates these Terms, infringes intellectual property, transmits malware, or interferes with the Services.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind.
Our products are not intended to diagnose, treat, cure, or prevent any medical or ergonomic condition. Always consult a qualified professional for health-related concerns.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Office Sanctuary shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Office Sanctuary and its partners from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Office Sanctuary and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United States and the state in which Office Sanctuary operates.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting changes on our website. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms, our products, orders, returns, or the Services should be sent to:
Office Sanctuary
Email: support@officesanctuary.com
Customer support is provided via email. We aim to respond to inquiries within a reasonable timeframe during normal business hours.